Frequently Asked Questions

 

What is your Return Policy?

Fontleroy is pleased to accept returns on any undamaged, defective, or unworn boots within 30 days of proof of purchase from the Fontleroy website. To be eligible for a full refund, all boots must be in their original condition with proof of purchase. Please ensure that boots are postmarked for return within 21 days of receiving. Please email info@fontleroy.com with questions about this process.

Sizing Guide

Fontleroy boots were designed to embrace all body shapes and sizes, providing a roomier fit than most. If you have a wider foot or wear a half size, we recommend sizing up. While our boots offer a roomier fit at the balls of your feet, please note they are not considered Wide Width. If you have any concerns about fit, feel free to contact us, and we'll be delighted to assist in your shopping experience.

  • Calf width offers 18 inches of comfort.
  • Boots measure 18 inches from top to bottom.
  • Heels stand at 3.75 inches.

Fontleroy boots are meticulously handcrafted in Mexico using genuine calfskin leather. Leather, known for its stretch, is carefully designed to maintain its shape throughout its lifetime. If you have any sizing or fit concerns, reach out to us, and our Fontleroy sizing guide will assist you before placing an order.

How to Care for Your New Boots

  • PROTECT: With every purchase, we include a boot storage bag to keep your Fontleroy boots protected from the elements when not in use.
  • SHAPING: Store your boots with the provided filler to ensure they maintain their shape. Storing them upright is recommended.
  • CLEAN: Brush off dirt or dust with a damp cloth or soft brush. Avoid aggressive scrubbing to preserve the outer protective sealant.
  • CONDITION: Fontleroy boots, crafted from the highest quality calfskin leather, benefit from a high-quality boot leather conditioner.

Measurements:

  • Calf width circumference: 18 inches
  • Ankle circumference: 11.81 inches
  • Shaft height (from top of heel to top of shaft in the back of the boot): 14.25 inches
  • Heel height: 3.75 inches
  • Entire boot (from ground to top of boot): 18 inches